※The Return and Exchange Policy will change from March 30, 2020.
Click here for the conditions of Tax-Free products purchased after March 30, 2020.
Tax-free products cannot be returned or exchanged at any other store than the store of purchase.Tax-free products can be returned or exchanged for products within 30 days of purchase at the stores.
- However, the availability of products may vary depending on the store, so please contact the store of purchase.
- Products purchased at the store cannot be returned or exchanged online or at Online Store.
- Products purchased at other UNIQLO stores cannot be returned or exchanged at the Uniqlo stores located in the airport departure area.
As UNIQLO is a global company, stores and online stores are operated and managed in each country or region. For this reason, we do not currently accept online shopping from other countries or regions, or returns or exchanges in countries or regions other than the country or region of purchase.
- UNIQLO Haneda International
- UNIQLO Kansai International Airport